Marketing automation that follows up for you.
A marketing automation agency for Australian service businesses: lead nurture, email and SMS campaigns, review requests and reporting, built on HubSpot, ActiveCampaign, Mailchimp or the CRM you already use.
Is this you?
- Businesses whose leads go cold after the first enquiry
- Teams sending the same follow-up emails by hand
- Marketers who can't see which campaigns bring in clients
What we automate
Each use case shows the workflow it runs, from trigger to result. Yours is scoped to your systems during discovery.
- New lead signs up or downloads a guide
- Added to the right sequence for their interest
- Helpful emails sent over the following weeks
- Engagement scored as they open and click
- Sales alerted when they're ready
- Contact joins a list or segment
- Welcome series starts straight away
- Content chosen by their interests
- Unsubscribes honoured instantly
- Opens, clicks and enquiries reported
- Contact opens, clicks or revisits your pricing
- Score updated in your CRM
- Threshold reached
- Assigned to a salesperson with the full history
- Follow-up task created
- Job or matter marked complete
- Short satisfaction check sent
- Happy clients asked for a Google review
- Unhappy replies routed to a manager
- Referrals tracked back to the client
- Contact inactive for a set period
- Win-back email or SMS sent
- Any response updates the CRM
- No response: contact suppressed to protect deliverability
- Someone registers
- Confirmation and calendar invite sent
- Reminders before the event
- Attendance recorded
- Follow-up tailored to who attended
- Lead source captured with every enquiry
- Campaign results combined from each platform
- Dashboard of leads, clients and revenue by channel
- Monthly summary sent to the team
- Subscriber joins your list
- First email sent straight away
- 3–5 more over the next one to two weeks
- Segmented by what they click
- Cart abandoned, or an order placed
- Reminder about an hour later, or a thank-you
- Follow-up with how-to content
- Review request; flows stop when they buy
- Lists and consent records audited
- Fields and tags mapped
- Contacts migrated
- Automations rebuilt and tested
- Switched over on an agreed date
- Sending domain authenticated
- New sending warmed up gradually
- Bounces and complaints monitored
- Inactive contacts suppressed
Tools as proof, not the pitch
We recommend platforms only after discovery, and connect to what you already use wherever we can.
How we deliver it
Discovery, build, a measured trial where it suits, then we manage it or hand it over. See our process →
One workflow, start to finish
An illustrative example. Yours is designed around your systems.
Designed secure
Every campaign is built for the Spam Act: consent is recorded, every message identifies your business and has a working unsubscribe, and new lists are reviewed before anything is sent.
Common questions
Which marketing automation platform should we use?
Often the one you already have. HubSpot, ActiveCampaign and Mailchimp all work well; we recommend a change only when it clearly pays for itself.
Are you an email marketing automation agency too?
Yes. Email is where most marketing automation starts: welcome series, nurture, abandoned cart and re-engagement flows, set up for deliverability and the Spam Act.
Is marketing automation worth it for a small business?
Usually, if you get more leads than you can follow up personally. We start with one sequence, such as new-enquiry follow-up, and measure it before adding more.
Who looks after it once it's live?
Your choice. We can manage it for you, with monitoring, fixes and improvements, or hand it over to your team with documentation and training.
Your systems, working as one.
Start with a free consultation. If there's a clear first workflow, we can prove it in 14 days.